We have used data to help our clients track hedges for their pricing programs, to notify them when their margins were far away from their budgeted amounts, and to let them know when their customers’ tanks were running low. With access to an almost endless about of data, we help our clients navigate their operational…
As uncertainty surrounding the myriad of potential impacts as the result of COVID-19 keeps growing, politicians, regulators, medical professionals, clerical leaders, and economists face the ever-daunting task of answering some of the unanswerable questions: How many will be infected? Can we truly segment those who are at greater risk? Will the expected mortality rate fall?…
It seems that technological changes are coming at us at the speed of, well – technology. From an app to deliver food to your door within minutes of your order, to the latest innovation that keeps your car in its lane while at the same time keeping it a safe distance from the car in…
Written by: Danny Silverman Customer Service Representatives (CSR) are vital to your operation, but do you really know why? At first you may have needed a dedicated trained professional to handle your customer calls, but as the world trends towards building an “experience” with brands, the CSR’s responsibility has evolved. They now troubleshoot service calls,…
Written by: Philip Baratz, president of Angus Energy As seen in Oil and Energy Magazine So you’ve decided to step into the great unknown that is Business Intelligence (BI) software … what now? What exactly are you going to get out of this thing? How hands-on do you have to be with it? Do you…
During our webinar earlier last month, we discussed how to create an opportunity from extreme winter events. Click here to watch it again. One topic, in particular, that piqued the interest of the audience was the concept of the “10/70 Rule”. Before we go further, let’s take a quick step back. When you are in…
Industry Veteran David Montgomery Joins Angus Monitoring Service to Support Gremlin Tank Monitor Deployments Angus Monitoring Service, LLC is proud to announce that David Montgomery has joined the company as Customer Relationship Manager. In this new role, Montgomery will support GREMLIN® tank monitor clients in the deployment of monitors for maximum ROI, sharing best practices…
Every day, the most important job everyone in your company does is to make sure your fuel business performs well. Yet as logical as this sounds, it is actually quite difficult to pull off.
