Top 5 Business Intelligence Misconceptions
Written by: Philip Baratz, president of Angus Energy As seen in Oil and Energy Magazine So you’ve decided to step into the great unknown that is Business Intelligence (BI) software … what now? What exactly are you going to get out of this thing? How hands-on do you...
CSR Training Tip: 10/70 Rule
During our webinar earlier last month, we discussed how to create an opportunity from extreme winter events. Click here to watch it again. One topic, in particular, that piqued the interest of the audience was the concept of the “10/70 Rule”. Before we go further,...
PRESS RELEASE: Angus Monitoring Service LLC Welcomes David Montgomery To The Team!
Industry Veteran David Montgomery Joins Angus Monitoring Service to Support Gremlin Tank Monitor Deployments Angus Monitoring Service, LLC is proud to announce that David Montgomery has joined the company as Customer Relationship Manager. In this new role, Montgomery...
Tip the scales in your favor
Picture the following scenario: You are the manager of a small group of CSR’s, and two of them approach you at the same time with customers who have just called in. One CSR has fielded a call from a customer who generates about $50 per year in profits to your company,...