Winter Storm Preparation Tips
Proactively Preparing For Winter Storms Each time a winter storm strikes your area, customers panic and flood your office with calls. Your team scrambles to keep up with the demand and serve as many customers as possible. It can certainly be a challenge for the best...
5 Steps to Leverage Your CSR to Make Your Company More Money
Written by: Danny Silverman Customer Service Representatives (CSR) are vital to your operation, but do you really know why? At first you may have needed a dedicated trained professional to handle your customer calls, but as the world trends towards building an...
An Introduction To Weather Hedging: What It Is And How It Works
As you all know, weather can dictate how profitable your company will be during the season. Some of you may already be familiar with weather hedging programs and may even have implemented them into your company’s strategy. While we still see many companies with...
Common Misconceptions About Weather Hedging
Weather hedging may seem unnecessary – until it isn’t. One month you have record low temperatures followed by another month with record high temperatures. The point is, weather is too unpredictable and can negatively affect the success of your company. While we...