GREMLIN: Tank Monitors to Upgrade Your Customer’s Experience
Bill Woods, Operations Manager of Bonani Oil Service, shares how his company used tank monitoring technology to upgrade their customer’s experience.
BRITE: Margin Optimization
Self Heating Company is a full-service heating oil and propane dealer in Southeastern, PA. Like many quality companies, Self has built an outstanding reputation for service honed over three generations of family operation. Currently led by Rob Self, the company offers a wide range of pricing and payment options, including price caps, fixed and variable options for their oil customers, and usage-based pricing for their propane customers. Self also offers a variety of service plans and payment options. Like most companies today, it faces intense competition which sometimes leads to very low margin, retention pricing to save customers.
INTERVIEW + SUCCESS STORY
GREMLIN: Tank Monitors to Maximize Delivery Efficiency
Gary Sippin, CEO of Sippin Energy Products, shares how his company has utilized tank monitors for the past 15 years and why they decided to partner with GREMLIN® tank monitors. The following interview was conducted by Richard Goldberg, President of Warm Thoughts Communications, on behalf of Angus Monitoring Service.
INTERVIEW + SUCCESS STORY
GREMLIN: Tank Monitors to Optimize and Increase Average Auto Delivery
Chris Caywood, President of Caywood Propane Gas, Inc., shares how his company used tank monitors to improve his average delivery and best practices for deploying tank monitors. The following interview was conducted by Richard Goldberg, President of Warm Thoughts Communications, on behalf of Angus Monitoring Service.
HEDGING: Capped Program for Differentiation
Angus Hedging Commodity Trading Advisors (CTA) provided a 2nd generation retail home heating oil business with a full understanding of a Capped Program offering in order to take back customers being lost to competitors offering pricing programs. After ABC Oil Company set up their capped program using the advice from Angus Hedging CTA’s, they were able to protect their margins and their customers when HDD’s were lower than expected.
HEDGING: Protecting Against Price Volatility
Angus Hedging provided the tools to help ABC Trucking gain predictability and stability with their diesel budget for the upcoming year. They are a midsize, last mile, delivery company that steadily grew to over 60 trucks in 10 states over the past few years. With fuel price volatility, their fuel budget went from a cost of doing business expense to a $2+ million dollar spend. At Angus, we provide businesses that use fuel with a variety of hedging solutions to limit their risk to the volatility in the market. Hedging fuel allows companies to protect their future fuel costs and budgets regardless of which gas station or supplier they use.
FINANCE: Cash Flow Crisis Averted
Angus’ Financial Advisors helped this company avoid a cash flow crisis and a potential forced sale or closure by implementing financial strategies guided by our team of experts. After working closely with the Company’s senior leadership to understand the root causes of the cash flow constraints, Angus Finance applied its deep industry and banking expertise to come up with a strategic solution that would keep the Company’s bank and suppliers at ease. Now, instead of focusing on addressing late supplier payments, the restructuring of debt and the location of cash to operate during its peak season, the Company is able to look forward to meeting and surpassing new growth goals.
BRITE: Service Department Optimization and Business Development
Mack Services Group struggled to find ways to grow and expand their offerings to their customer base in Brewyn. PA. After purchasing BRITE® Business Intelligence, they were able easily view which parts of the business needed improvement while identifying potential sales opportunities.
BRITE: Low Liquid Product Margin Identification and Correction
Hinds Energy needed a way to easily analyze the margins on all deliveries, but specifically track the reduced margin for certain distillate fuels. Not only did BRITE® Business Intelligence help them track their margins daily, but it also identified a driver who was delivering at a 30% margin loss.
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