As operating costs continue to rise, efficiency becomes paramount to maintaining profits. Many fuel marketers are turning to their data to identify metrics and devise plans for improvement. Here are some simple points to consider...
How do you describe a year that began with one of the warmest winters in recent history and ends with OPEC+ members signing off on an admittedly vague plan to phase out fossil fuels at COP28? My answer is… it was better than the prior two years! We are completing a year of relative normalcy…
They say history repeats itself and nothing is more true than when it comes to your customers. To maximize profitability, it is imperative that you look at your customer data history, leveraging it to find the ways you can increase your future profits. Weather history, degree-day history, delivery history, price history, equipment installation, and service history -- this data is your most prized possession. Not only is it your customer list and your “official record” of customer behavior – but if utilized correctly, it provides insights into their future behavior...
BRITE®, by Angus, utilizes YOUR data to give you timely insight into the key aspects of running your business. Built specifically for fuel distributors, it shines a light on Delivery, Dispatch, Service, Finance and Customers. Our easy-to-use dashboards are meant to be custom-built for each user based on their role and level in the organization.…
Angus Analytics is proud to announce that Bob Levins is now serving in the role of Managing Partner – Performance Analytics. Bob plays a leading role in the development, sales, and delivery of the BRITE business intelligence solution to the retail fuel industry, and ADEPT™ Angus Delivery Efficiency Planning Tools.
If your drivers are making the right number of deliveries per day & they're working the right number of hours per day, & you're dispatching to optimize based on the data you have, your trucks should come back close to empty. But they aren’t!
In any business, in any industry, the “3 legs” that are required to support a business are Sales, Operations, and Finance. Sales can include sales, marketing, customer support and retention, data analytics, social media, etc. Operations includes “everything you do” to serve your customers. In our industry, it is primarily delivery of fuels and the installation and servicing of heating and cooling equipment. Finance includes everything from budgeting, analyzing, reporting, banking, credit, hedging, and more.
As our industry, and the world, ebbs further into the digital age, the distinction between decisions based on opinion and those based on fact, continues to blur as decisions are generally made in consideration of both. However, at Angus we believe there are compelling reasons to rely less on “opinion” (AKA: experience, gut feelings, understanding…
We have used data to help our clients track hedges for their pricing programs, to notify them when their margins were far away from their budgeted amounts, and to let them know when their customers’ tanks were running low. With access to an almost endless about of data, we help our clients navigate their operational…
Imagine if all of your customers were new customers. We all love new customers. They are excited about us and we are about them. We have no receivables or service issues with them, and they have never complained to us about anything. Most importantly, they are bringing us revenue that we didn’t have before. There…
