If your drivers are making the right number of deliveries per day & they're working the right number of hours per day, & you're dispatching to optimize based on the data you have, your trucks should come back close to empty. But they aren’t!
In any business, in any industry, the “3 legs” that are required to support a business are Sales, Operations, and Finance. Sales can include sales, marketing, customer support and retention, data analytics, social media, etc. Operations includes “everything you do” to serve your customers. In our industry, it is primarily delivery of fuels and the installation and servicing of heating and cooling equipment. Finance includes everything from budgeting, analyzing, reporting, banking, credit, hedging, and more.
Imagine you have a job opening for a position covering the followinf responsibilities: Pull data from BOS, budget, etc., create automated custom reports fshowing customer gain/losses, budget variances, delivery history, and performance, service data, analyze customer data for outliers, coordinate with dispatch team and BOS for "smarter" deliveries...
All companies share three things: Deliveries are smaller than anticipated, Tank size is treated with more importance than consumption, and There is excess capacity for eleven months of the year. Many are wondering what the secret to flattening the curve is...
Fear of running out is legitimate. There is a theme in our industry of “one size fits all”. If you want to improve your results, use individual customer data to do so...
Imagine you are sitting at a blackjack table with a $25 bet placed. The dealer is showing a 5, and you have been dealt a 6 and a 5. The hand is looking good, so what do you do? Anyone who has ever played blackjack, understands that while “the house” always has the edge for…
Angus has studied many fuel delivery issues over the past few years, and this year there are several unique issues that we have never encountered before. Our industry has always been challenged by unpredictable deliveries based on K-Factor. While there is a correlation between the weather and consumption, the correlation is too often not strong…
We are all familiar with the famous disclaimer: “Past performance is not necessarily indicative of future results”. In our world, that of HISTORICAL K-factor deliveries, past performance is heavily relied upon – mostly successfully. Yet, the pandemic that swept our nation over the past 7 months will put that success into question in a very…
After performing one of the industry’s most comprehensive delivery and dispatch studies over several heating seasons, we believe the outcomes will change your entire perception of what it means to deliver optimally. Time and time again we hear fuel marketers talk about the expense of trucks and insurance coupled with the fact that it is…
We have used data to help our clients track hedges for their pricing programs, to notify them when their margins were far away from their budgeted amounts, and to let them know when their customers’ tanks were running low. With access to an almost endless about of data, we help our clients navigate their operational…
