Your Service Department: A Hidden Gem

Your Service Department: A Hidden Gem

If you’re reading this and the sun is still rising every day, it’s likely a great time to improve your profitability in your Service (and Installation) department. In the past, the Service department had traditionally been a loss leader for most dealers and, therefore, represented one of the biggest and quickest opportunities for a dealer…

Don’t forget to focus on your core business

Are you a marketing company? A financial services company? An employee benefits company? Or are you a delivery company that spends more than half of your overhead on a fleet of vehicles and on wages for drivers, dispatchers, and mechanics? Picture yourself back in the 1980’s and let’s say that you were in the business…

CAN YOU MANAGE THE SEEMINGLY UNMANAGEABLE?

Can You Manage the Seemingly Unmanageable? Basis Risks are Here to Stay.

For the past 30 years companies have been offering pricing programs (fixed and capped), to give their customers peace-of-mind, maximize company sales margins, and minimize customer attrition. The methods to offer caps usually centered around a combination of Merc-related hedges, often locking in “supplier diffs”, and sometimes using physical inventory and/or weather hedges. The key…

How to fix your cash flow

As we approach the end of 2022, we have done some reflection on the top issues that dealers have faced this year. Above all, cash flow has been the issue that we have heard the most often, among the many challenges that dealers faced this year. In this article, we cover a few tips to…

2022 Year in Review

A year ago, as we were exiting 2021, there was a lot of relief to be finally leaving perhaps the darkest times we have seen in our lives.  Leaving that in the rearview mirror was exactly what we needed.  We ended 2021 with a sense of relief and a sense of excitement.  The world wouldn’t…

Did My Weather Hedge Window Close?

Weather hedging.  It’s a concept that many fuel dealers have heard over the years but relatively few have fully explored.  In short, weather hedging for fuel dealers can best be described as a method to recoup some level of the lost fuel delivery and service profitability that otherwise would have been earned in a warmer…

You have a job opening for a position we can fill

Imagine if you had a job opening for a position with the following requirements: • Pulling data from BOS, budget, etc. • Creating automated custom reports for management on customer gain/losses, budget variances, delivery history, and performance, service data. • Analyzing your customer data for outliers • Working with the dispatch team and the BOS…