March 31, 2023
It's a great time to improve your profitability in your Service (and Installation) department. In the past, the Service department had traditionally been a loss leader for most dealers and, therefore, represented one of the biggest and quickest opportunities for a dealer to grow their profitability. This remains true to this day, despite the fact that most full-service dealers have already transitioned their Service departments from a loss leader to a profit center.
January 1, 2023
Basis Risks are Here to Stay... For the past 30 years companies have been offering pricing programs (fixed and capped), to give their customers peace-of-mind, maximize company sales margins, and minimize customer attrition.
August 29, 2022
In any business, in any industry, the “3 legs” that are required to support a business are Sales, Operations, and Finance. Sales can include sales, marketing, customer support and retention, data analytics, social media, etc. Operations includes “everything you do” to serve your customers. In our industry, it is primarily delivery of fuels and the installation and servicing of heating and cooling equipment. Finance includes everything from budgeting, analyzing, reporting, banking, credit, hedging, and more.
May 17, 2022
Is a “steady basis” a thing of the past? Will it return to normal? When might it happen? What if my supplier doesn’t offer me a fixed diff? What if I don’t want one? All of these questions are “top of the mind” as we plan for next winter.
September 19, 2019
The attack at the Aramco oil facilities in Saudi Arabia last weekend caught the globe by surprise and is now being labeled as the worst such attack in its history. As fuel dealers, you are likely wondering how this will affect your prices, which in turn means wondering how it will also impact your customers…
