Winter Storm Preparation Tips

Proactively Preparing For Winter Storms Each time a winter storm strikes your area, customers panic and flood your office with calls. Your team scrambles to keep up with the demand and serve as many customers as possible. It can certainly be a challenge for the best of us. When a storm is predicted to hit…

An Introduction To Weather Hedging: What It Is And How It Works

As you all know, weather can dictate how profitable your company will be during the season. Some of you may already be familiar with weather hedging programs and may even have implemented them into your company’s strategy. While we still see many companies with misconceptions about weather hedging, the main source of this misunderstanding stems…

Financial Checklist: Questions to ask when preparing price programs

Written by: Jeffrey Simpson, Angus Finance  |  As seen in Fuel Oil News   Hedging & Pricing Program Considerations If you plan to offer pre-buy, fixed price or capped price programs this year, have you reviewed the number of gallons and customers participating in each last year? What new variables could affect the level of participation…

CSR Training Tip: 10/70 Rule

During our webinar earlier last month, we discussed how to create an opportunity from extreme winter events. Click here to watch it again. One topic, in particular, that piqued the interest of the audience was the concept of the “10/70 Rule”. Before we go further, let’s take a quick step back. When you are in…