The highest priority of every fuel dealer is to make sure automatic delivery customers don’t run out of fuel. This is especially true during the winter months. During a recent interview with Gary Sippin of Sippin Energy Products, he mentioned: “the true cost of a run-out is grossly misunderstood.” This led us to explore the…
Each day your driver has the same (or a similar) routine. They get in around 6am, performs a pre-trip inspection on the truck, heads to the rack, waits in line to fill up and then off to start making deliveries for the day. At some point the driver will make their way back to the…
It doesn’t matter what industry your business is in; your customer data holds the keys to unlocking powerful information. It is the direct guide to your customers and your operation. This is especially true in the fuel industry. Most of the time you find yourself guessing about what you think your customers need or what…
There are two areas of your business that will determine your success or failure for the remainder of this season: Financials and Operations. Your financials act as the “symptoms,” giving you the first signs that something is wrong. Once you can determine where the problem may be, you can review your operations to help guide…
Proactively Preparing For Winter Storms Each time a winter storm strikes your area, customers panic and flood your office with calls. Your team scrambles to keep up with the demand and serve as many customers as possible. It can certainly be a challenge for the best of us. When a storm is predicted to hit…
