5 Steps to Leverage Your CSR to Make Your Company More Money

Written by: Danny Silverman Customer Service Representatives (CSR) are vital to your operation, but do you really know why? At first you may have needed a dedicated trained professional to handle your customer calls, but as the world trends towards building an “experience” with brands, the CSR’s responsibility has evolved. They now troubleshoot service calls,…

Preparing your company to prosper with fewer drivers

America is facing an increasing labor shortage in the trucking industry with 63,000 open positions in 2018. While some fuel marketers are feeling the effects of this shortage, others are not or are pretending that this will pass. The reality is that while companies try to attract more drivers with higher pay and bonuses, the number of open positions is expected to double in the next few years. Thankfully, the heating fuel industry has solutions that can help fuel marketers survive this driver shortage and set them up for success in the coming years.

GREMLIN Tank Monitors Has A New Website!

We’re thrilled to announce the launch of Angus Monitoring Services new website, GREMLINMONITORS.com. Our goal with GREMLIN tank monitors is to create a better propane or oil tank monitoring experience by continuing to innovate and deliver a positive experience to our customers. With this, we are excited to announce the launch of our new website…

Top Takeaways from “Unlock Your Customer’s Secrets”

Recently our very own Phil Baratz was at the Eastern Energy EXPO in Hershey, PA and NEFI EXPO in Worcester, MA where he presented “How to unlock your customer’s secrets”. He received thoughtful questions so we put together a list of the top takeaways and FAQs. Analyzing your customer base to better understand how they…